Acorn Property Management, Inc. (“Acorn Property Management,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services, including those offered under our cleaning service division, Chester Clean Co.
1. Information We Collect
We may collect the following types of information:
Contact Information: Name, phone number, email address, billing/shipping address.
Payment Information: Credit/debit card details, bank account and routing numbers (for ACH payments), billing address.
Service Information: Property address, service history, and scheduling details.
Communications: Emails, messages, and other correspondence with us.
2. How We Use Your Information
We use your information to:
Process and complete payments for our services.
Provide and manage cleaning, property management, and related services.
Communicate with you about scheduling, billing, and service updates.
Comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share your information only with:
Payment Processors (e.g., Stripe): To securely process payments.
Service Providers: To perform work on our behalf (such as cleaners, contractors, or IT support), bound by confidentiality agreements.
Legal Authorities: If required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your personal information. Payment details, including bank account and routing numbers, are stored securely by our payment processor, Stripe, and are never stored in plain text on our systems.